RightNow Technologies and Entelegen offer free assistance for all Entelegen's Salesnet customers.

A number of resources are available:

Frequently Asked Questions
RightNow Technologies stores all frequently asked questions for Salesnet, along with their answers.  Search by feature, category, keywords or phrases (registered users only).

Salesnet Overview Sessions
Take advantage of RightNow Techologies' complimentary recorded Salesnet Training Sessions!  Each session conducts an overview of specific functionality in Salesnet.

Salesnet Help File
If you need more detailed help, try the Salesnet Help file, accessible by clicking the Help link in the dark blue navigation bar inside the Salesnet application or through this option. A printable copy of the entire Help file can also be found in our Downloads section.

Salesnet Community Forums
Free for all, the Salesnet Community Forums enable Salesnet customers to report issues, feed comments back, as well as share tips and tricks with other users of the only on-demand CRM system proven to drive sales effectiveness.  This is also the method by which customers can obtaining technical support from Entelegen and RightNow Technologies.

Salesnet Developer Support
Unlimited amounts of information to help software developers integrate with Salesnet's on-demand CRM application. You can trust that all of the content came from people who write code for a living - just like you.

Entelegen customers requiring further assistance can contact us on 0800 177 7047 (international +44 1753 705 101).